Solução de inbound call center da Nectar Desk

O mais moderno sistema de chamadas para atender chamadas de serviço

Inbound Call Center Service

A well-to-do business always means the outcome of quality online facilities and moreover, because of proper facilities presented to the users. Nectar Desk inbound call center knows pretty well the appropriate ways to deal with amenities online and the users who are provided with it with ease.

For call centers that field every inbound call, having a great call center system is crucial. Inbound call centers have needs, and Nectar Desk is here to fill them. Your inbound call center will have access to all of the features that will make your call center effective:

  • Integrated voice response technology
  • Phone numbers
  • Computer telephony integration
  • Voicemail recording
  • Automatic call distribution
  • Call transfers
  • Extensions
  • Call queue management
  • Call monitoring
  • And much more!

Nectar Desk prepares people who are skilled to become eligible workers who can provide proper care to the users with the motive to flourish the operation in a well-managed way.

The ambassadors of this particular inbound call centers software have also gone under certain training courses to make sure that every user is provided with cheap and easy assistance.

Functioning of Nectar Desk Inbound Call Center Service

The customer inbound call center service is capable of entertaining any questions regarding any topic for the end-users due to an easy client system, easier understanding of different accents along with many more facilities.

As it uses advanced tools and technologies, the inbound call center service allows its users to stay in touch at as many times as possible. It also provides open customer assistance support line through customer service call center staff. The users initiated call center software is hence, extremely beneficial for a developing business.

Reasons why Nectar Desk Inbound Call Center Solution is more preferable than your current Inbound Call Center Software

Due to the availability of high tech-infrastructure and good telecommunication facilities, any complaint is easily solved and manipulated. With inbound call center software you’ll give a quick and easy response to any sort of complaints.

Nectar Desk inbound call center deals with situations professionally and civil manner. The main target is to help you take your enterprise a step ahead with the help of their dedication, by communicating the staffs and patrons.

The customer initiated inbound call center solution along with handling your inquiries positively also ensures to receive no further complaints and that there is a healthy customer-business relationship.

Services available at all times

The inbound call center software has great affairs in inbound calling with several marker places and thus can grasp the need of the clients. There are certain facilities that are available for the users 24/7. It includes Customers, Channel Support, Technical Support and Order processing.

In addition to our world class features such as automated call monitoring, recording and our IVR system, our call analytics give you insight into your business that will save you time and money.

Can’t predict call peak times? No problem. Nectar Desk’s inbound call center analytics will give you the data you need to plan and staff your agents accordingly. Nectar Desk also leverages CRM integrations with the top CRM services out there:

  • Zendesk
  • Active Campaign
  • Pipedrive
  • Teamwork Desk

Alternative comparisons to competitors like Five9 and Aircall will clearly show Nectar Desk is the best choice. Your business will grow and prosper. Get started today and

 

Comece hoje com a Nectar Desk

Descubra como a Nectar Desk pode ajudar o seu negócio

 

Cumprimos a nossa missão ao disponibilizar o Sistema de Solução Telefónica Baseado na Nuvem mais simples e inteligente do mundo.

Personalizar Saudações Principais

Proporcionamos-lhe todos os recursos-padrão que pode esperar de um software de Call Center: IVR, Extensões, Gravações de Chamadas, Números Locais e Gratuitos e muitos mais

Análises Úteis

É incalculável o valor de conhecer cada aspeto do seu desempenho de chamadas. Mostramos-lhe dados que lhe permitem conhecer as suas estatísticas de chamadas como a palma da mão.

Apoio 24/7

Não precisa de pagar mais para ser tratado principescamente. A nossa equipa de apoio ninja está disponível para si a qualquer momento em que possa precisar.

Recursos

  Saudação Principal Personalizada

  Análises Básicas

  Reencaminhamento de Chamadas

  Gravação de Chamadas

  Gerenciamento Ilimitado de Chamadas

  Mensagens de Voz para E-mail

  Diretório de Nomes

  Excelente Apoio

Nectar Desk – Sistema Telefónico Avançado, da forma como devia ser

 

Construímos a Nectar Desk com uma simples crença em mente – não cobrar aos clientes antes de experimentarem e ficarem satisfeitos com o produto. Torná-lo simples de usar e manter todas as interações com os clientes sob um mesmo teto. Convidamo-lo a dar à Nectar Desk uma oportunidade de lhe mostrar como o nosso Software de Cloud Calling pode mudar a forma como os seus clientes são tratados.